Shipping and Returns
All orders over $50 ship free and leave our facility within 1-4 business days. Faster delivery methods are available for additional fees.
For prepaid expedited shipping (Next Day and 2nd Day Air), your order will ship out same business day as long as it is placed by 9am CST. All expedited orders placed after 9am will ship out the following business day.
Tracking numbers will be provided for all orders and will be emailed to you as soon as your order is scanned by the postal service.
WaterLand offers a clear and simple 30 day free return policy for all purchases. Within 30 days of receipt of your order, you may return your product as long as it is in the exact same condition as when you received it. All returns must be postmarked within 30 days from the date you received your order.
To initiate your return, please contact us at firstname.lastname@example.org and we will send you a prepaid return label. After we receive your returned product we will process the refund and email you to let you know it has been completed.
We currently do not offer exchanges. At any time you can reorder through www.waterlandco.com.